Entries by admin

USING GOAL SETTING AS A DEVELOPMENT TOOL

As a leader, one of your primary responsibilities is to guide your direct reports as they set goals for their development. Unfortunately, too often we set either general goals for our people like ‘become a better listener’ or metrics based goals like ‘increase customer service scores to 68%’. Now, at their face, neither of these […]

,

Using Goal Setting as a Development Tool

As a leader, one of your primary responsibilities is to guide your direct reports as they set goals for their development. Unfortunately, too often we set either general goals for our people like ‘become a better listener’ or metrics based goals like ‘increase customer service scores to 68%’. Now, at their face, neither of these […]

DEVELOPING LEADERS IN A FORTUNE 50 COMPANY

It’s not always easy to find and grow leaders, even if your organization is number one in the marketplace. That was the challenge facing a huge company, and one with managers spread around the country, when they came to us last year. Our first task was to change the culture within the company to one […]

LEADERSHIFT ELIMINATES WASTE IN A FORTUNE 500 DEPARTMENT

When the director of the department in a major financial services firm came to us with the aggressive goal of reducing loss in client accounts – estimated to run in the millions – in a six month time span, we found that a lack of leadership was holding them back from meeting their goals. Through […]

,

MICROMANAGEMENT PHOBIA

Management involves actively monitoring the progress of our people through the numerous twists and turns that they will encounter as they learn and master the skills necessary to achieve excellence in their jobs. And yet I can feel the fear emanate from leaders as we discuss coaching and following up. I know that leaders fear […]

,

ARE YOU COACHABLE?

While leadership training and development will always be instrumental to a leader’s progress, there is a opportunity that is constantly available to every leader – if only they will avail themselves of it. What is this opportunity? The ability to gather insight from others as to what skills and behaviors will accelerate your progress. However, […]

,

INCREASING YOUR COACHABILITY

As you set more aggressive goals, you will continue to experience problems and challenges that are new to you. There are two ways to overcome new challenges: Trial and error by yourself. Learn from the experiences and input of others. In order to accelerate your progress on goals you have set, and minimize challenges and […]